Last updated: 9 December 2025

Reddyinc (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://reddyinc.co.za (the “Site”).

Please read this policy carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Collection of Your Information

We may collect information about you in a variety of ways. The information we collect on the Site includes:

  • Personal Data: Information you voluntarily provide to us when you complete and submit a form on our website, such as your name, email address, telephone number, and any other details you choose to include in your message.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
  • Data from Cookies and Tracking Technologies: Information gathered through the use of cookies, web beacons, tracking pixels, and other tracking technologies to help us customise the Site and improve your experience.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site for purposes including:

  • To respond to your inquiries, questions, and requests submitted via our website forms.
  • To save your form submissions on our website system for record-keeping and business administration.
  • To communicate with you via email regarding your submission or to provide you with information about our services (where permitted).
  • To compile anonymous statistical data and analysis for use internally to improve the efficiency and operation of the Site and our services.
  • To monitor and analyse usage and trends to improve your experience with the Site.
  • To monitor and analyse the effectiveness of our marketing campaigns.

3. Storage and Processing of Form Submissions

When you submit information through a form on our Site, the data is handled as follows:

  • The submission data is saved and stored on the website’s secure database.
  • A copy of the submission is simultaneously sent to, and saved in, our designated email inboxes for prompt follow-up by the relevant personnel.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, and marketing assistance. These third parties are obligated not to disclose or use your information for any other purpose.

5. Third-Party Tracking Tools

The Site uses the following third-party tracking tools to help us analyse website traffic and the effectiveness of our advertising:

  • Google Analytics: This tool helps us understand how visitors engage with our website. It tracks data such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site.
  • Google Ads Tracking: We use this to track the performance of our advertisements on Google. This helps us measure if a website visit resulted from a specific ad campaign.
  • Meta Tracking (including Facebook/Instagram): This tool allows us to measure the effectiveness of our advertising on Meta platforms and deliver targeted ads to visitors.

These third-party service providers have their own privacy policies addressing how they use such information. We recommend you review their policies for more information.

6. Cookies

The Site uses cookies (small files placed on your device) to differentiate you from other users. We use cookies to improve your experience, understand how you use our Site, and assist with our marketing efforts (such as interest-based advertising).

  • You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, doing so may prevent you from taking full advantage of the Site.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including the right to access, correct, or delete the personal information we hold about you.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: office@reddyinc.co.za